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We provide everything necessary to ensure the project runs smoothly

GOUP Support

Service Guarantee after Final Acceptance

After final acceptance of our equipment, customers have the option to reallocate resources from our development and planning team to our production and maintenance team members. To ensure we meet customer needs, GOUP has arranged a specialized team composed of highly skilled professionals available for customer use. Following equipment handover, High Quality's after-sales service team serves as the primary point of contact for various issues and requests, providing comprehensive support to customers.


Download Service Documents Go to Customer Service

Hangzhou GOUP Automation Equiment Co,.Ltd

telephone:0571-8839 6510

Suzhou Gaoteng Intelligent equipment Co., LTD

Tel: 0512-6520 7692

GOUP Intelligent Equipment (Thailand) Co., LTD

Tel:66+65-756-8021       86+137 3551 5179

Hangzhou Gaochi Intelligent equipment Co., LTD

Tel:0571-8839 6510

Nagoya Branch

電話:+86 136 3416 6154

Mecsmart Systems Inc

Phone: +1(905) 895-7679

Testing Technologies s.r.l.

Phone:+39 011 768 0289

Customer Service

“Customer satisfaction determines our actions and approach!”

At GOUP, customers and their needs always come first, which is extremely important. Our customer service department works diligently every day to uphold this principle. Our objective is to efficiently address all inquiries regarding spare parts, repairs, or other service orders. The essential service we provide through our longstanding telephone support reflects this commitment.

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